JOB PURPOSE: -
• The Business Analyst will be responsible to evaluate and improve business operations through data analysis, process design, and the implementation of technology solutions.
RESPONSIBILITIES: -
• Work closely with internal stakeholders to understand and document their business or operational needs and objectives.
• Conduct workshops, interviews, and surveys to understand or identify the needs of internal stakeholders.
• Translate business requirements into detailed technical specifications for developers and other technical teams.
• Analyse existing business processes to identify inefficiencies, bottlenecks, and areas that require improvement.
• Develop and recommend strategies for process improvement, automation, and cost saving.
• Implement process changes and assist with the adoption of new systems and workflows.
• Collect, analyse, and interpret data to inform decision-making.
• Design and implement reports and dashboards that track business performance and KPIs.
• Provide insights and actionable recommendations based on data analysis.
• Assist in managing and supporting projects, ensuring that business needs are aligned with technical solutions.
• Coordinate seamless communication between internal business stakeholders and technical teams.
• Assist with project timelines, scope, and risk management.
• Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders.
• Maintain comprehensive documentation on business requirements, processes, and system designs.
• Ensure that stakeholders are always informed of project progress, challenges, and any developments.
• Participate in policy development and implementation.
• Mitigate identified risks through effective development of software, systems, etc.
• Assist with the creation and execution of test plans and user acceptance testing (UAT).
• Ensure that deliverables meet business requirements and quality standards.
• Participate in budget development and drafting specifications for procurement.
• Manage own performance in accordance with performance management processes and individual development plan.
• Demonstrate SAHPRA values in the execution of duties.